Who we are
Suggested text: Our website address is: http://mokapicks.com.
Privacy Policy
Last Updated: August 25, 2026
At Moka Picks, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from Moka Picks.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment-related information
- Information you voluntarily provide when contacting us
- Device, browser, IP address, and website usage information
We collect information that is reasonably necessary to operate our website, process orders, and provide customer support.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Communicate with you regarding your orders
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Analyze website and marketing performance
- Comply with applicable legal requirements
3. Payment Information
Payments may be processed through third-party payment providers, including PayPal and other payment providers made available through our website.
We do not intentionally store your complete credit or debit card information on our website.
Payment providers process payment information according to their own privacy policies and terms.
4. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember preferences
- Analyze website traffic
- Improve website performance
- Measure advertising performance
You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Analytics and Advertising
We may use third-party services, including Google Analytics, Google Ads, and Meta, to understand website activity and measure the effectiveness of our advertising and marketing.
These services may use cookies, pixels, and similar technologies.
Third-party services process information according to their own privacy policies.
6. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Hosting and technology providers
- Analytics providers
- Advertising platforms
- Customer support providers
We may also disclose information when required by law or when reasonably necessary to protect our customers, website, rights, or business.
7. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to process transactions, provide services, maintain business records, prevent fraud, resolve disputes, and comply with applicable legal obligations.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask how your information is collected and used
To make a privacy-related request, contact us at:
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
Updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us by email:
Moka Picks
Email: support@mokapicks.com
Website: MokaPicks.com
Email is our primary customer support and privacy contact method.